Frequently Asked Questions
Most frequent questions and answers
We strongly encourage all our customers to register their email address along with their unique Microsoft Product Key during the online activation process. This step guarantees the verification and tracking of their genuine software. By following this procedure, you can be assured that the Microsoft product you purchased is entirely legitimate.
All of our software products are completely legitimate and authentic, backed by our company's hassle-free money-back guarantee.
We do not generate any Product Keys; instead, we merely store the keys supplied to us and automatically assign them to a customer once an order is completed. When you obtain a code from discountKeys.net, the e-system retrieves a key from our inventory, links it to your order, and shows it to you. DiscountKeys does not create the codes; our team uploads the codes sourced from retail boxes into our e-system.
By collaborating closely with our suppliers and buying in bulk, we can secure the most competitive prices available. We have built strong partnerships with various licensed software retailers, distributors, and manufacturers of computers and electronics worldwide. These companies often have significant software inventories that must be sold quickly. Most software licenses are bought in large quantities through inventory and clearance sales, allowing us to enjoy substantial discounts and savings. We then transfer these savings to you, maintaining our costs as low as we can—because every dollar we save translates into a dollar saved for you.
Our skilled team is ready to assist you with any issues that may arise. Refunds are processed according to our Refund Policy, but we believe that our management and support services can resolve any situation to ensure your satisfaction.
Yes, the final price you see includes all taxes.
The email from sales@discountkeys.net includes the download links for the license.
Certainly, you can download the invoice for all your orders directly from your account dashboard.
We usually provide installation instructions with any software license that is available online or for download. If you are having difficulties with a software product you bought from us, feel free to reach out via our online chat (available 24/7) or through email.